Seconds support

Questions, account help, and safety reports.

Use this page to contact Seconds about the mobile app, your account, listings, messages, privacy, policy questions, or marketplace safety concerns.

secondsmarketplace@proton.me

This opens your email app addressed to Seconds support. You can also email us directly at secondsmarketplace@proton.me.

Account and app help

Contact us if you cannot sign in, need help with password reset, have a profile issue, or something in the app is not working as expected.

Marketplace questions

Ask about listings, product details, buyer or seller expectations, disputes, refunds, prohibited items, or policy clarification.

Safety and privacy

Report abusive behavior, suspicious activity, objectionable content, privacy questions, or anything that may put a Seconds user at risk.

What to include

Please include the email address on your Seconds account, your device type, the listing or conversation involved if relevant, and screenshots when they help explain the issue.